{"id":481,"date":"2026-09-03T17:15:46","date_gmt":"2026-09-03T17:15:46","guid":{"rendered":"https:\/\/dev3.ninjaweb.co.uk\/?page_id=481"},"modified":"2026-09-03T23:54:04","modified_gmt":"2026-09-03T23:54:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dev3.ninjaweb.co.uk\/?page_id=481","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"481\" class=\"elementor elementor-481\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e92e0 e-flex e-con-boxed e-con e-parent\" data-id=\"c9e92e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49eff977 elementor-widget elementor-widget-text-editor\" data-id=\"49eff977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Privacy Policy<\/h2><p><strong>Last updated: 4 September 2026<\/strong><\/p><h2>1. Who we are<\/h2><p>This Privacy Policy explains how <strong>CK LANDSCAPING AND JETWASHING LTD<\/strong> (&#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) collects, uses and protects personal information.<\/p><p>CK LANDSCAPING AND JETWASHING LTD is a company registered in England and Wales under company number <strong>16833970<\/strong>.<\/p><p><strong>Registered\/business address:<\/strong> The Old Brickyard Easton Ln Corsham Chippenham SN14 0RW<\/p><p><strong>Telephone:<\/strong> 01225 791891 <strong>Email:<\/strong> <a href=\"mailto:cklandscaping1@yahoo.com\">cklandscaping1@yahoo.com<\/a><\/p><p>We are responsible for deciding how and why your personal information is processed.<\/p><h2>2. What personal information we collect<\/h2><p>Depending on how you interact with us, we may collect the following information:<\/p><ul><li>Your name<\/li><li>Your address or the address where work is to be carried out<\/li><li>Telephone number<\/li><li>Email address<\/li><li>Details of your enquiry or request for our services<\/li><li>Information relating to quotations, bookings and work carried out<\/li><li>Correspondence and communications between you and us<\/li><li>Payment and transaction information where necessary for providing our services and maintaining financial records<\/li><li>Website usage data, including via cookies and tracking technologies (see Section 12)<\/li><li>Any other information you choose to provide to us that is reasonably necessary for dealing with your enquiry or providing our services<\/li><\/ul><p>We do not generally seek to collect sensitive personal information. Please do not provide sensitive personal information unless it is necessary for us to provide our services or deal with your enquiry.<\/p><h2>3. How we collect your information<\/h2><p>We may collect personal information when you:<\/p><ul><li>Contact us by telephone, email or other means<\/li><li>Request a quotation<\/li><li>Make an enquiry about our services<\/li><li>Book or purchase our services<\/li><li>Become a customer<\/li><li>Communicate with us about work we are carrying out or have carried out<\/li><li>Visit or interact with our website<\/li><\/ul><p>We may also receive information from third parties where this is necessary to provide our services or manage our business.<\/p><h2>4. How we use your information<\/h2><p>We may use your personal information to:<\/p><ul><li>Respond to enquiries and requests<\/li><li>Provide quotations and estimates<\/li><li>Arrange and provide landscaping, jet washing and related services<\/li><li>Communicate with you about appointments, work and services<\/li><li>Manage our relationship with you as a customer<\/li><li>Process payments and maintain appropriate financial records<\/li><li>Deal with queries, complaints or disputes<\/li><li>Maintain business records<\/li><li>Comply with legal and regulatory obligations<\/li><li>Protect our business and prevent or detect fraud, misuse or other unlawful activity<\/li><li>Improve our services, website and customer experience, including through website analytics<\/li><li>Where you have consented, show you relevant advertising on other platforms (see Section 12)<\/li><\/ul><p>We will only use your personal information where we have a lawful basis to do so.<\/p><h2>5. Our lawful bases for using your information<\/h2><p>Depending on the circumstances, we may rely on one or more of the following lawful bases under UK data protection law:<\/p><h3>Contract<\/h3><p>We may need to use your information to provide a quotation, arrange or perform services you have requested, or otherwise take steps at your request before entering into a contract.<\/p><h3>Legal obligation<\/h3><p>We may use and retain certain information where this is necessary for us to comply with a legal obligation, including applicable accounting, tax and other legal requirements.<\/p><h3>Legitimate interests<\/h3><p>We may use your information where this is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.<\/p><p>For example, this may include managing our business, maintaining customer records, dealing with enquiries, protecting our business and responding to disputes.<\/p><h3>Consent<\/h3><p>Where consent is required by law, we will ask for your consent before processing your information for that particular purpose \u2014 for example, before setting non-essential cookies such as analytics or advertising cookies. Where processing is based on consent, you can withdraw your consent at any time.<\/p><h2>6. Who we share your information with<\/h2><p>We do not sell your personal information.<\/p><p>We may share personal information with trusted third parties where this is necessary for us to operate our business or provide our services. Depending on the circumstances, these may include:<\/p><ul><li>Accountants or other professional advisers<\/li><li>Payment service providers<\/li><li>Website, hosting or IT service providers<\/li><li>Google (Google Analytics) and Meta (Facebook\/Instagram), where you have consented to analytics or advertising cookies<\/li><li>Email or communications providers<\/li><li>Other contractors or service providers where necessary to carry out work you have requested<\/li><li>Government bodies, regulators, law enforcement agencies or other organisations where we are legally required or permitted to do so<\/li><\/ul><p>Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that they handle information appropriately and securely.<\/p><h2>7. How long we keep your information<\/h2><p>We do not keep personal information indefinitely.<\/p><p>For general customer and enquiry information, we normally retain personal information for <strong>up to 12 months after our relationship with you ends or your enquiry becomes inactive<\/strong>, unless there is a legitimate reason to retain it for longer.<\/p><p>We may retain certain information for longer where this is necessary to:<\/p><ul><li>Comply with legal or regulatory requirements \u2014 for example, <strong>HMRC requires business financial and accounting records to be kept for at least 6 years<\/strong><\/li><li>Establish, exercise or defend legal claims<\/li><li>Resolve disputes or complaints<\/li><li>Maintain records that we are legally required to keep<\/li><\/ul><p>When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.<\/p><h2>8. Keeping your information secure<\/h2><p>We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.<\/p><p>However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.<\/p><h2>9. Your data protection rights<\/h2><p>Under UK data protection law, you may have certain rights in relation to your personal information, depending on the circumstances and the lawful basis on which we process it.<\/p><p>These may include the right to:<\/p><ul><li>Ask for access to the personal information we hold about you<\/li><li>Ask us to correct inaccurate or incomplete information<\/li><li>Ask us to delete your personal information where there is no good reason for us to continue processing it<\/li><li>Ask us to restrict how we use your information in certain circumstances<\/li><li>Object to certain types of processing, including processing based on legitimate interests<\/li><li>Ask for your information to be provided to you or another organisation in certain circumstances<\/li><li>Withdraw consent where we are relying on your consent to process your information \u2014 including withdrawing consent to analytics or advertising cookies at any time via our cookie settings<\/li><\/ul><p>These rights are not absolute and exceptions may apply.<\/p><p>If you wish to exercise any of these rights, please contact us using the details in Section 1.<\/p><h2>10. How to contact us about your personal information<\/h2><p>If you have any questions about this Privacy Policy or how we use your personal information, please contact:<\/p><p><strong>CK LANDSCAPING AND JETWASHING LTD<\/strong> The Old Brickyard Easton Ln Corsham Chippenham SN14 0RW<\/p><p><strong>Telephone:<\/strong> 01225 791891 <strong>Email:<\/strong> <a href=\"mailto:cklandscaping1@yahoo.com\">cklandscaping1@yahoo.com<\/a><\/p><h2>11. Complaints<\/h2><p>If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to address your concerns first. Please contact us using the details above.<\/p><p>You also have the right to complain to the UK&#8217;s data protection regulator, the <strong>Information Commissioner&#8217;s Office (ICO)<\/strong>.<\/p><p>Website: ico.org.uk Helpline: 0303 123 1113<\/p><h2>12. Cookies<\/h2><p>Our website uses cookies and similar tracking technologies, including:<\/p><ul><li><strong>Strictly necessary cookies<\/strong> \u2014 required for the website to function properly. These do not require consent.<\/li><li><strong>Analytics cookies (Google Analytics)<\/strong> \u2014 used to understand how visitors use our website, so we can improve it.<\/li><li><strong>Advertising cookies (Meta\/Facebook Pixel)<\/strong> \u2014 used to measure the effectiveness of our advertising and to show you relevant adverts on Facebook and Instagram.<\/li><\/ul><p>Analytics and advertising cookies are <strong>not strictly necessary<\/strong> and will only be set with your consent. When you first visit our website, you will be shown a cookie banner where you can accept or reject these cookies, and you can change your preferences at any time.<\/p><p>You can also manage or disable cookies through your web browser settings, though this may affect how parts of the website function.<\/p><p>For a full, up-to-date list of the cookies we use, see our <a href=\"https:\/\/dev3.ninjaweb.co.uk\/cookie-policy\/\">Cookie Policy<\/a>.<\/p><p>For more information about how Google and Meta use data, see:<\/p><ul><li>Google&#8217;s Privacy &amp; Terms: <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/policies.google.com\/privacy<\/a><\/li><li>Meta&#8217;s Privacy Policy: <a href=\"https:\/\/www.facebook.com\/privacy\/policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/privacy\/policy\/<\/a><\/li><\/ul><h2>13. Changes to this Privacy Policy<\/h2><p>We may update this Privacy Policy from time to time to reflect changes to our business, the services we provide, legal requirements or the way we process personal information.<\/p><p>The latest version will be published on our website with the date it was last updated.<\/p><p><strong>Last updated: 1 September 2026<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 4 September 2026 1. Who we are This Privacy Policy explains how CK LANDSCAPING AND JETWASHING LTD (&#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;) collects, uses and protects personal information. CK LANDSCAPING AND JETWASHING LTD is a company registered in England and Wales under company number 16833970. Registered\/business address: The Old Brickyard Easton Ln [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-481","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=481"}],"version-history":[{"count":15,"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/481\/revisions"}],"predecessor-version":[{"id":529,"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/481\/revisions\/529"}],"wp:attachment":[{"href":"https:\/\/dev3.ninjaweb.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}